John Knapp is an internationally known consultant, speaker, and author with leadership experience spanning the education, business, and non-profit sectors. He served as a college president for 11 years, most recently at Washington & Jefferson College where he led innovative initiatives to enhance the student experience and strengthen competitiveness in the market. Under his leadership in 2023-24, the college received record philanthropic support and recruited the largest new class in its 243-year history.
Previously, he designed and directed academic programs in ethical leadership at several universities and worked with corporate leaders to found a non-profit, independent executive-education center helping hundreds of businesses and professional firms address ethical challenges and sustain values-based cultures. For more than a decade, he served as president of a firm providing services in executive communication and crisis management to leading corporate, professional, and academic clients.
Dr. Knapp served from 2017 to 2024 as the 13th president of Washington & Jefferson College, one of America’s oldest and most distinguished liberal arts institutions, founded in 1781. Earlier, he was president of Hope College from 2013 to 2017. In these roles, he led major program innovations, strengthened competitiveness, enhanced graduate outcomes, and secured more than $150 million in new philanthropic support.
His service to higher education also has included founding and directing academic centers focusing on ethics and leadership at Samford University and Georgia State University, as well as creating an independent executive education institute serving hundreds of businesses and professional firms in the Southeastern U.S. Since 2004 he has convened and led the annual Oxford Conclave on Global Higher Education, a retreat for college and university presidents held at the University of Oxford, UK. He served for two years as chair of The New York Times President's Council, an advisory panel on higher education issues.
Dr. Knapp's consulting clients in higher education have included Emory University, Vanderbilt University, Kennesaw State University, Candler School of Theology, Georgia State University, and the Board of Regents of the University System of Georgia. He has served in numerous national and regional leadershp positions in education-related organizations:
John Knapp's experience as an independent consultant began in 1986 when he founded a leading Atlanta-based communication management firm (Knapp Inc.). Since then, he has been a trusted advisor to many of the nation’s best-known institutions and corporations, helping them achieve objectives in:
In surveys by Atlanta Business Chronicle, clients and competitors named him the region’s most respected consultant in crisis management, and rated his firm as one of Atlanta's top three communication firms for corporate, financial, medical, product, and crisis-management expertise. He co-chaired the Crisis Management Committee for the Atlanta Committee for the Olympic Games and was the lead consultant for the 1996 Olympics' Sponsor Protection Program.
The national magazine Inside PR ranked Knapp Inc. No. 1 in the South and 17th in the nation on its annual “Report Card” ranking of the best independent firms - a recognition backed by more than 75 regional and national awards for professional excellence in crisis management and corporate communication.
John Knapp has been invited to deliver major presentations and keynote speeches to several hundred audiences in the U.S. and abroad. Here are some noteworthy examples:
Business and Professional
Governmental and Nonprofit
Educational Institutions and Organizations
Books
Ghostwriting and The Ethics of Authenticity, Palgrave Macmillan (co-authored with Azalea Hulbert, Ph.D.)
For the Common Good: The Ethics of Leadership in the 21st Century, Praeger Publishers (foreword by President Jimmy Carter)
Leaders on Ethics: Real-World Perspectives on Today's Business Challenges, Preager Publishers
The Business of HIgher Education (3 Volumes), Praeger Publishers/ABC-CLIO (co-edited with David Siegel, Ph.D.)
How the Church Fails Businesspeople (and What Can Be Done about It), Wm. B. Eerdmans Company
Other Notable Publications
"CEO Leadership and Compliance," Lexis/Nexis Group (chapter in Corporate Compliance Practice Guide)
"Creating a Culture of Ethics,"
Practising Law Institute (PLI); chapter in Corporate Law and Practice Handbook
"Rethinking Ethics Training: New Approaches to Enhance Effectiveness," Information Age Publishing; chapter in Experiences in Teaching Business Ethics, edited by Ron Sims , Ph.D. and William Sauser, Ph.D.
"Lying in Public Relations: The Dysfunctional Cycle of Corporate Self-Deception,"
PR Week
"Ethics, Leadership and the CEO: Leadership Perspectives after Sarbanes-Oxley,"
Business and Professional Ethics Journal (co-authored with Catharine B. Kuchar)
"Repairing Our Stewardship of Creation: Abrahamic Social Thought and the Global Economic Crisis," The Caux Round Table (paper written collaboratively with international scholars)
"A Christian Theological Response," Wm. B. Eerdmans Publishing Company (chapter in We Can Make The World Economy a Sustainable Global Home by Lews S. Mudge, Ph.D.)
"Finally, Moving to Outlaw Bribery in International Trade," Atlanta Business Chronicle (co-authored with DeWitt Rogers) .
"Seven Stages of a Corporate Crisis," Reputation Management (co-authored with P. William Huey)
"Where to Draw the Bottom Line: Wall Street's Rapid-Fire Accounting System Doesn't Factor in the Long-Term Value of Ethics," Portland Business Journal
"Do Business Ethics and Earnings Go Hand-in-Hand?" San Francisco Business Times
"Global Ethics and the Collaborative University," Journal of Ethics in Leadership
"Bridging Christian Ethics and Economic Life: How Theological Education Falls Short," Business and Professional Ethics Journal
Major Reseach Projects Directed
"Evaluation of the Uses and Value of the Certification of Physician Assistants," a stakeholder study of employers, payers, state licensing authorities, medical associations, and physician assistants, for the National Commission on the Certification of Physician Assistants
"The Value of Advice: National Study of Client Perceptions of Professional Financial Advice," a landmark study for the Financial Planning Association
"Best Practices in Corporate Reputation Management: A Comprehensive Review of Programs at Ford Motor Company, The Walt Disney Company, Nike Inc., IBM Corp., Mobil Corp., Georgia- Pacific Corp.," a study for The Coca-Cola-Company
"Ethical Issues in the Practice of Association Management," a study for the Georgia Society of Association Executives
"The Cost of Competition: Ethical Challenges and Economic Development," a study for the Georgia Economic Developers Association
"Stakeholder Perceptions and Expectations of Atlanta Public Schools," a study involving community leaders, parents, PTA leaders, board of education members, central office personnel, principals, and teachers; conducted for the Ford Foundation
"Evaluation of Stakeholder Needs and Issues Regarding the Medical Subspecialty of Rheumatology," a study of practitioners, referring physicians, payers, medical students, and faculty; conducted for the American College of Rheumatology
"Survey of United States CEOs on Business Ethics," a study by the Georgia State University Center for Ethics and Corporate Responsibility in partnership with Clemson University
"Survey of Southeast CEOs on Business Ethics," a study by The Southern Institute for Business and Professional Ethics in partnership with Clemson University
"Ethical Practices of College and University Presidents in Georgia," a study by Kennesaw State University with The Southern Institute for Business and Professional Ethics
"Survey of Georgia CEOs on Business Ethics," a study by The Southern Institute for Business and Professional Ethics in partnership with The Smeal School of Business, Pennsylvania State University
"Review and Assessment of Programs in Leadership and Ethics at U.S. Institutions of Higher Learning," a study with recommendations for the President's Office, Kennesaw State University
"Assessment of Ethical Environment and Risk at Blue Cross and Blue Shield of North Carolina," a study of employee knowledge and perceptions
"Assessment of Organizational Ethics at Blue Cross and Blue Shield of Georgia," an internal study for Blue Cross and Blue Shield of Georgia," a study of employee knowledge and perceptions
"The Impact of Corporate Social Responsibility and Philanthropy on Customer Decisions," a study for BellSouth Corp.
Educational Background
Continuing Education
Academic Awards
Other Honors and Recognition
Professional and Community Service
Knapp Leadership, LLC
225 E. Ponce de Leon Ave., Suite 520
Decatur, Georgia 30030